{"id":13825,"date":"2022-12-21T14:04:26","date_gmt":"2022-12-21T12:04:26","guid":{"rendered":"https:\/\/dev.editura.ase.ro\/editura-ase\/?post_type=product&#038;p=13825"},"modified":"2022-12-21T14:39:46","modified_gmt":"2022-12-21T12:39:46","slug":"protectia-consumatorilor","status":"publish","type":"product","link":"https:\/\/dev.editura.ase.ro\/editura-ase\/product\/protectia-consumatorilor\/","title":{"rendered":"Protec\u021bia consumatorilor"},"content":{"rendered":"<p>Realiz\u0103rile economiei de pia\u021b\u0103 au ca fundament existen\u021bial competi\u021bia, dar aspira\u021biile unei na\u021biuni sunt fondate pe cooperare, pe parteneriat. Nu trebuie promovat un sistem economic care divide popula\u021bia \u00een \u00eenving\u0103tori \u0219i \u00eenvin\u0219i. Din acest motiv, agen\u021bii economici trebuie s\u0103 fie tot mai sensibili la nevoile societ\u0103\u021bii, a\u0219a cum sunt ele exprimate prin valorile omului social (consumatorul), comparativ\u00a0cu valorile omului economic (produc\u0103torul), de unde \u0219i necesitatea orient\u0103rii acestora c\u0103tre consumator.<\/p>\n<p>Calitatea de consumator apar\u021bine tuturor cet\u0103\u021benilor, iar drepturile cet\u0103\u021beanului, \u00een calitatea sa de consumator, sunt drepturi ale omului. Importan\u021ba ce trebuie acordat\u0103 protec\u021biei consumatorului deriv\u0103 din consecin\u021bele pe care lipsa ei le-ar putea avea asupra fiin\u021bei umane, deoarece \u00een\u0219elarea omului-consumator de c\u0103tre semenul s\u0103u, omul-produc\u0103tor sau comerciant, aduce prejudicii demnit\u0103\u021bii omului \u2013 care este \u0219i unul \u0219i cel\u0103lalt. Primul, discreditat \u00een mod repetat, se va resemna con\u0219tient la starea de om p\u0103c\u0103lit. Al doilea, fraudulos o dat\u0103, fraudulos de mai multe ori, va descoperi c\u0103, lucr\u00e2nd mai prost, poate c\u00e2\u0219tiga mai bine. \u00cen acest fel, pe de o parte, se deformeaz\u0103 deontologia \u201eprofesiunii\u201d de consumator, c\u00e2t \u0219i cea de produc\u0103tor sau comerciant, iar pe de alt\u0103 parte, trebuie avut \u00een vedere c\u0103 abordarea par\u021bial\u0103 sau ezitant\u0103 a drepturilor legitime ale consumatorului poate determina o r\u0103sturnare a valorilor care se va extinde, \u00een timp, asupra bunurilor spirituale.<\/p>\n<p>Av\u00e2nd \u00een vedere importan\u021ba celor mai sus men\u021bionate, lucrarea <em>Protec\u021bia consumatorilor<\/em> aduce \u00een prim plan o serie de aspecte esen\u021biale privind asigurarea \u0219i ameliorarea drepturilor \u0219i intereselor consumatorilor, deci protec\u021bia acestora.<br \/>\nProtec\u021bia consumatorilor este tratat\u0103 at\u00e2t ca o protec\u021bie statal\u0103 pe care, evident, o asigur\u0103 statul, prin legi, institu\u021bii de supraveghere \u0219i control pe pia\u021b\u0103 \u0219i alte p\u00e2rghii \u0219i mecanisme de protec\u021bie, c\u00e2t \u0219i ca autoprotec\u021bia consumatorilor, care se realizeaz\u0103 la nivel de individ, dar \u0219i la nivelul asociativ de c\u0103tre asocia\u021biile consumatorilor,\u00a0 printr-o informare \u0219i educa\u021bie adecvat\u0103.<\/p>\n<p>Lucrarea este structurat\u0103 \u00een opt capitole: 1.<em>Cadrul conceptual al protec\u021biei consumatorilor<\/em>, care se refer\u0103 la conceptul de consumator \u0219i protec\u021bia consumatorilor, tipuri de consumatori \u0219i necesitatea protec\u021biei consumatorilor; 2.<em>Protec\u021bia consumatorilor la nivel interna\u021bional<\/em>, ce aduce \u00een prim plan principiile directoare ale protec\u021biei consumatorilor, drepturile fundamentale ale consumatorilor \u0219i principalele organisme implicate \u00een protec\u021bia consumatorilor la nivel mondial; 3.<em>Protec\u021bia consumatorilor la nivelul Uniunii Europene<\/em> \u2013 trateaz\u0103 problematica consumatorilor europeni ca beneficiari \u0219i agen\u021bi ai f\u0103uririi pie\u021bei unice europene, cadrul legislativ \u0219i administrativ, strategia privind politica de protec\u021bie a consumatorilor \u00een perioada 2007-2013 \u0219i cooperarea dintre autorit\u0103\u021bile na\u021bionale \u00eens\u0103rcinate s\u0103 aplice legisla\u021bia european\u0103 \u00een materie de protec\u021bie a consumatorului; 4.<em>Protec\u021bia consumatorilor \u00een Rom\u00e2nia<\/em> \u2013 prezint\u0103 problemele specifice protec\u021biei consumatorilor la nivel na\u021bional cu privire la cadrul legislativ \u0219i administrativ; 5.<em>Protec\u021bia consumatorilor \u0219i concuren\u021ba<\/em>, unde se eviden\u021biaz\u0103 \u00een prima parte c\u00e2teva particularit\u0103\u021bi ale concuren\u021bei economice, apoi se fac referiri la politica \u00een domeniul concuren\u021bei \u0219i la consumator, la nivel comunitar \u0219i na\u021bional, iar \u00een final se prezint\u0103 politica concuren\u021bei, ca instrument principal de protec\u021bie a intereselor consumatorilor; 6.<em>Probleme particulare privind protec\u021bia consumatorilor<\/em>, abordeaz\u0103 unele dintre cele mai importante probleme particulare privind protec\u021bia consumatorilor, respectiv: siguran\u021ba produselor, practici comerciale incorecte, indicarea pre\u021burilor, practici de v\u00e2nzare, comer\u021bul electronic \u0219i creditul de consum; 7.<em>Educarea \u0219i informarea consumatorilor<\/em>, care aduce \u00een prim plan necesitatea educ\u0103rii \u0219i inform\u0103rii consumatorilor, cadrul general privind obligativitatea inform\u0103rii \u0219i educ\u0103rii consumatorilor, scopul \u0219i obiectivele Educa\u021biei Consumatorilor, principalele aspecte privind procesul de educare \u0219i informare a consumatorilor \u0219i etichetarea produselor \u2013 principala surs\u0103 de informare a consumatorilor; 8.<em>Ap\u0103rarea drepturilor consumatorilor<\/em>, \u00een care se prezint\u0103: structurarea nemul\u021bumirilor consumatorilor, principalele deficien\u021be ale produselor reclamate de consumatori, Autoritatea Na\u021bional\u0103 pentru Protec\u021bia Consumatorilor (principalul ap\u0103r\u0103tor al drepturilor consumatorilor) \u0219i forme de ac\u021biune pentru ap\u0103rarea drepturilor consumatorilor.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"_df_book df-lite\" id=\"df_13826\"  _slug=\"protectia-consumatorilor\" data-title=\"protectia-consumatorilor\" wpoptions=\"true\" thumbtype=\"\" ><\/div><script class=\"df-shortcode-script\" nowprocket type=\"application\/javascript\">window.option_df_13826 = {\"outline\":[],\"autoEnableOutline\":\"false\",\"autoEnableThumbnail\":\"false\",\"overwritePDFOutline\":\"false\",\"direction\":\"1\",\"pageSize\":\"0\",\"soundEnable\":\"false\",\"source\":\"https:\\\/\\\/dev.editura.ase.ro\\\/editura-ase\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/2011-VASILE-Protectia-consumatorilor-CUP.pdf\",\"wpOptions\":\"true\"}; if(window.DFLIP && window.DFLIP.parseBooks){window.DFLIP.parseBooks();}<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Lucrarea <em>Protec\u021bia consumatorilor<\/em> aduce \u00een prim plan o serie de aspecte esen\u021biale privind asigurarea \u0219i ameliorarea drepturilor \u0219i intereselor consumatorilor, deci protec\u021bia acestora.<br \/>\nProtec\u021bia consumatorilor este tratat\u0103 at\u00e2t ca o protec\u021bie statal\u0103 pe care, evident, o asigur\u0103 statul, prin legi, institu\u021bii de supraveghere \u0219i control pe pia\u021b\u0103 \u0219i alte p\u00e2rghii \u0219i mecanisme de protec\u021bie, c\u00e2t \u0219i ca autoprotec\u021bia consumatorilor, care se realizeaz\u0103 la nivel de individ, dar \u0219i la nivelul asociativ de c\u0103tre asocia\u021biile consumatorilor,\u00a0 printr-o informare \u0219i educa\u021bie adecvat\u0103.<\/p>\n","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[280],"product_tag":[],"class_list":["post-13825","product","type-product","status-publish","product_cat-administrarea-afacerilor-comert-stiintele-consumatorului-si-managementul-calitatii","pa_anul-aparitiei-1154","pa_book-author-vasile-dinu","first","instock","shipping-taxable","purchasable","product-type-variable"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Protec\u021bia consumatorilor - Editura ASE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dev.editura.ase.ro\/editura-ase\/product\/protectia-consumatorilor\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Protec\u021bia consumatorilor - Editura ASE\" \/>\n<meta property=\"og:description\" content=\"Lucrarea Protec\u021bia consumatorilor aduce \u00een prim plan o serie de aspecte esen\u021biale privind asigurarea \u0219i ameliorarea drepturilor \u0219i intereselor consumatorilor, deci protec\u021bia acestora. 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