{"id":10922,"date":"2022-08-05T10:53:24","date_gmt":"2022-08-05T08:53:24","guid":{"rendered":"https:\/\/dev.editura.ase.ro\/editura-ase\/?post_type=product&#038;p=10922"},"modified":"2022-08-05T10:58:42","modified_gmt":"2022-08-05T08:58:42","slug":"managementul-serviciilor","status":"publish","type":"product","link":"https:\/\/dev.editura.ase.ro\/editura-ase\/product\/managementul-serviciilor\/","title":{"rendered":"Managementul serviciilor"},"content":{"rendered":"<p>Schimb\u0103rile de mare amploare manifestate \u00een societatea actual\u0103, concuren\u021ba puternic\u0103 \u0219i globalizarea impun managerilor organiza\u021biilor prestatoare de servicii private \u0219i publice o mobilizare sus\u021binut\u0103 a tuturor resurselor disponibile pentru a se putea adapta acestui nou context \u00een care se deruleaz\u0103 afacerile. Dezvoltarea sectorului serviciilor are conota\u021bii economice complexe, care implic\u0103 nu doar beneficiarii acestor servicii, ci \u0219i \u00eentreaga societate.<\/p>\n<p>Pornind de la aceste realit\u0103\u021bi, autoarea ofer\u0103 cuno\u0219tin\u021be teoretice \u0219i modalit\u0103\u021bi de ac\u021biune pentru a face fa\u021b\u0103 obstacolelor cu care se confrunt\u0103 sectorul tertiar; ea se adreseaz\u0103 studen\u021bilor, cercet\u0103torilor \u0219i managerilor institu\u021biilor prestatoare de servicii. De aceea, lucrarea reune\u0219te concepte \u0219i abord\u0103ri fundamentale, particularit\u0103\u021bi ale managementului diferitelor organiza\u021bii implicate \u00een furnizarea de servicii private \u0219i publice. Astfel, sunt prezentate \u00een ansamblu: sistemul serviciilor din economia na\u021bional\u0103, comportamentul organiza\u021biilor prestatoare de servicii \u0219i al beneficiarilor acestora, strategia \u0219i procesul de produc\u021bie, costurile \u0219i tarifele, performan\u021ba \u0219i calitatea serviciilor, precum \u0219i alte aspecte relevante privind managementul organiza\u021biilor prestatoare de servicii de asigurare, bancare, medicale.<\/p>\n<p>Prin problematica abordat\u0103, cartea ofer\u0103 celor interesa\u021bi fundamentele teoretice necesare dezvolt\u0103rii unui management performant \u00een organiza\u021biile prestatoare de servicii private \u0219i publice.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"_df_book df-lite\" id=\"df_10918\"  _slug=\"managementul-serviciilor\" data-title=\"managementul-serviciilor\" wpoptions=\"true\" thumbtype=\"\" ><\/div><script class=\"df-shortcode-script\" nowprocket type=\"application\/javascript\">window.option_df_10918 = {\"outline\":[],\"autoEnableOutline\":\"false\",\"autoEnableThumbnail\":\"false\",\"overwritePDFOutline\":\"false\",\"direction\":\"1\",\"pageSize\":\"0\",\"soundEnable\":\"false\",\"source\":\"https:\\\/\\\/dev.editura.ase.ro\\\/editura-ase\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/2011-ZAMFIR-Manag-serviciilor-CUPR.pdf\",\"wpOptions\":\"true\"}; if(window.DFLIP && window.DFLIP.parseBooks){window.DFLIP.parseBooks();}<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Prin problematica abordat\u0103, cartea ofer\u0103 celor interesa\u021bi fundamentele teoretice necesare dezvolt\u0103rii unui management performant \u00een organiza\u021biile prestatoare de servicii private \u0219i publice.<\/p>\n","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[299],"product_tag":[],"class_list":["post-10922","product","type-product","status-publish","product_cat-management","pa_anul-aparitiei-1154","pa_book-author-andreea-zamfir","first","instock","shipping-taxable","purchasable","product-type-variable"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - 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